Smarter Operations for Modern Veterinary Clinics

Pawline Automate helps veterinary teams reduce admin overload, streamline communication, and run more efficient clinics through custom-built workflows, automations, and knowledge systems.

Client Communication Automation

Reduce phone calls, emails, and repetitive questions with smart, clinic-specific communication systems.

    • Custom AI website chatbot

    • FAQ automation

    • Digital forms for refills, records, new clients

    • Canned replies + email templates

    • Intake forms that route via email

Workflow & Operations Automation

Streamline the way work moves through your clinic — from intake to follow-up.

    • Automated refill request workflow (form → inbox)

    • Automated records request workflow

    • New client onboarding workflow

    • Post-visit follow-up email templates/sequences

    • Inbox routing (simple rules)

    • Form-to-email automations

Knowledge Base & SOP Systems

Organize what your clinic knows so your team can move faster and make fewer mistakes.

    • Audit of SOPs and forms

    • Rewrite/update outdated SOPs

    • Create missing SOPs

    • Organize everything into a clean, structured system

    • Build a training hub / searchable KB

    • Optional internal AI assistant